Navyug founded QAI India in 1993, after completing his PhD from the University of Rochester, USA. Under his stewardship, QAI has grown from a single location entity to a global organization. Navyug has been one of the pioneers and remains a strong evangelist of Operational Excellence. He has been recognized as one of the 50 leaders who have shaped the Indian IT-BPO industry and is an acknowledged thought leader in the area of Performance Improvement – exemplified in his vision for QAI.

EXPERIENCE

• Angel Investor
• Startup Advisor and Board Member to Multiple Startups.
• Charter Member TIE, TIE is worlds largest Entrepreneur Network.
• Program Lead NASSCOM’s Orbit Shift – attempt to provide a platform to help companies either at inflection point or desirous of expansion or mired in a stagnant situation bring about a radical shift in their functioning.
• Past Co-chair of TIE-CON, Asia’s largest conference on Startups and Entrepreneurship.
• Key fact in IIT-TIE Startup Accelerator Program, a practical approach to understanding, designing and testing business models. It includes analyzing existing business models , developing a strategy for new startup venture, and creating building blocks.
• Jury on Lets Venture Startup Awards
• Jury Member of NASSCOM’s Emergent 50 Startup Awards.

Arvind is a strategic innovator and brand consultant. He consults on service & business innovation and branding, design and tech. He teaches at premier institutes in India & overseas—and has been involved in several startups, including an environmental NGO, a museum on conflict, a skilling initiative and a design-led business incubator.
While at Ogilvy he led the corporate rebranding of ICICI and also co-founded the Deccan Centre for Innovation & Design

He has been invited to a lot of institutions such as IIT-G to advise on its BTech program, Impact Business Leaders, University of Stellenbosch, ISB, Ambedkar University and Startup Village to lead programs on Design and Business Innovation.

EXPERIENCE

• Tenure as Senior Faculty & Dean (Research) at Srishti,
• Launched a ‘breakthrough‘ innovation + brand consultancy that works with corporates, NGOs as well as startups.
• Co-founded the Deccan Centre for Innovation & Design [DCID].
• Creative Director at Ogilvy, where he led the corporate rebranding of ICICI.
• First HP Labs-Srishti Research Chair and was on the steering group of the Nokia-Srishti Design Research Lab.
• Board of QUEST Alliance
• Advisory Board of USID Foundation
• Advised IIT-G on its BTech program, and by Impact Business Leaders, University of Stellenbosch, ISB, Ambedkar University and Startup Village to lead programs on Design and Business Innovation.

Until recently, Jaspreet was the Senior Vice President- Digital Transformation, (equivalent to the Chief Digital Officer), of the $20bn Mahindra Group of Companies.

Jaspreet is a Digital Advisor to Mahindra Group, Adjunct Advisor to IDC, and the Emerging Technologies Advisor to Internet and Mobile Association of India. He sits on the Advisory Board of AI firm Findability Sciences and a few other companies in the technology space.

Jaspreet is the founder of Digital Matters, an advisory firm in the areas of Digital Transformation, Blockchain and the Future of Work.

His digital transformation experience spans across Agritech, Real Estate, Next-gen Social Networks, Hospitality, Auto and Financial Services.

He is also a thought-leader in the Blockchain space in India, and he has built Proof of Concepts and products based on this technology. He is on the Advisory Board of Blockchained India, India’s largest Blockchain community, is invested in few Blockchain start-ups, and mentors the Blockchain Group for IAMAI.

Kshitij is a MIT TR35 “Most Innovator of the Year” Under The Age of 35, co-founder of the MIT Media Lab India Initiative and was also on the Forbes 30 under 30 list for 2018. He is a double graduate from Harvard-MIT Health Sciences and Technology program and the MIT Media Lab.

EXPERIENCE

• With MIT he has led numerous Design Thinking and Innovation across the world to create an anti-disciplinary, learning by doing environment pioneered at the MIT Media Lab.
• His curriculum developed at MIT has been deployed across Fortune 500 companies and top universities across spectrum enabling a new generation of innovators and spin-offs to tackle some of the hardest problems affecting these organizations.
• He co-founded healthcare AI company while at Stanford that got acquired by a leading hospital chain in the Silicon Valley.
• He has numerous publications and patents to his name and his inventions have been showcased across Forbes, USA Today, WIRED, TechCrunch amongst others.
• He currently divides his time between his company Tesseract Inc. – MIT spin-off creating AR and Holographic Glasses and working with numerous organization to enable them to usher in the new era of Design Thinking and Cutting Edge Technologies.

Linkedin Profile: https://www.linkedin.com/in/kshitij-marwah-3a854a4b/

Dani has 20 years of professional experience, +10 years of working as a project, business, and team manager in large and multinational companies such as Carrefour, Gol, Accenture, Totvs, and Avianca. She holds a Bachelors in business administration with an emphasis in Marketing from ESPM. She is a specialist in Retail Management from FIA. Holds an MBA degree in IT Management from FGV, a postgraduate degree in People Management and Coaching from IBC, an MBA in Active Methodologies and Instructional Design, and currently studying a postgraduate degree in Gamification at FMU. Certifications: PMP-PMI®, Coaching, LEGO® Serious Play®, Liberating Learning Structures, Design Thinking.

She has been working with human and organizational development for 8 years, offering individual, executive, and team coaching, training, workshops, facilitation of Design Thinking, Innovation, Strategic Planning, OKRs, team building, and cultural and organizational transformation facilitation. #IamRemarkable Ambassador.

Ravi Kant is qualified in Design Thinking and Innovation from the University of Virginia, USA and Partner at QGLUE, the Design and Innovation venture of QAI. Ravi guides organizational leadership towards strategic problem-solving. Using Design Thinking as the primary tool, he develops mindsets of Customer Empathy, Innovation Culture and Improved Propositions in his engagements. His immersive experiences create safe environments where participants thrive in sharing ideas, working together across organizational boundaries and getting a buy-in to implement them on the business floors.

He worked in corporate (the Royal Bank of Scotland and Polaris) and consulting (Innovation Spark Asia) for over 30 years and also managed strategic deliveries for Polaris’ marquee clients like Citibank and Standard Chartered Bank. For RBS, Ravi was the Business Head responsible for leadership of multiple Retail, Corporate and Investment Banking platforms, building capability, leveraging his banking experiences in M&A transitions and integrations and mentoring and coaching cross-platform teams.

Transformation and Leadership demonstrated by Ravi Kant:

IT Vendor Rationalization and Operational Excellence: Optimized IT Vendors and transitioned over 800 roles to strategic suppliers, P&L impact of £10M over 3 years in-flight with other ongoing programs of work Innovation Lab and Culture of Innovation: Initiated the Design Thinking through immersive workshops, across multiple locations, covering over 1000 persons for new ways of approaching strategic projects Workforce Transformation: Ravi led the highly matrixed and complex initiative to distribute and build the right capabilities across geographies, establishing domain and technology CoEs, with AGILE and DevOPs methodologies, creating a new target operating model for banking platform development and tech-ops.

Tyler is a leading global customer experience expert and speaker. Over the past 26 years, Tyler has worked with 60% of Fortune 200 in over 35 countries, helping companies gain a competitive advantage by developing effective customer experience strategies. One of 142 people globally to be awarded IBM’s Leader status in Enterprise Design Thinking, Tyler specializes in the innovation side of experience strategy. Leveraging a background in psychology, the ultimate human-centered design approach, an MBA from a top-tier school, and specialized training in Design Thinking and Service Design, he sits at the intersection where business, technology, and design converge.

His unique combination of skills has helped organizations improve their value propositions, increase their time to value, and develop sustainable revenue models while optimizing their customer and user experiences. He has helped organizations flourish, differentiate, and innovate from startups to large multinational brands in a complex global market. He has helped organizations harness the power of Human-Centered Design for transformative change. Tyler’s work in building customer-centric corporate cultures has garnered international recognition, resulting in an invitation to train as a Savior-Relier executive leader, a program used by Apple, L’Oreal, LVMH, and other top companies to train their C-Suite in empathetic leadership.

Tyler has authored several online training programs in customer-centric methodologies and holds advanced degrees in Service Design, Agile Management, Lean, and Six Sigma.

Brittany is the co-founder and managing director at Design Thinking Japan and specializes in human-centered design strategy to drive innovation and customer value. Brittany brings a unique global best practice perspective to create a local impact in Japan. In addition, Brittany is the co-founder and host of the world’s only bi-lingual (JP & ENG) business and innovation podcast, Business Karaoke.

Brittany leads business innovation in Japan, specializing in Human-centered design principles in Japanese. She also serves on the met.conecta board of directors as an advisor for strategic partnerships. She is also the founder of the ToYoko Design Thinking Network, the only bilingual, English-Japanese, innovation Meetup.

In addition to studying at the HPI d.at School, she holds a Bachelor of Business (International Business) and a Bachelor of Arts (Japanese) degree. She is a keynote speaker and awarded contributions to commercial and not-for-profit associations’ innovations. Brittany is also MURAL’s registered expert in Japan.