Home > Deliver Innovation Outcomes > Solve For X

“Solve for X”-A Creative Problem-Solving Workout

Solve For X is a series of high-paced, intense and time-boxed workouts for creative problem-solving. We draw from the best practices of design thinking to find innovative solutions for business challenges. Be it improving your existing ideas, uncovering bold new opportunities or addressing urgent timebound issues, you will get all the support, guidance and tools you need to create great results in less than 200 minutes.

Key Takeaways

Schedule a Workout for Creative Problem-Solving

Solve for X caters to a variety of business challenges across Strategy, HR, Product & Service Management and Marketing domains.
Pick up the one relevant to you….

Business challenge 1

Re-setting A Vision for your Business Unit/Product/Service for Current Challenging Times

Design Thinking tools

Vision Canvas

Statement Starters

Ideation

Duration

Half Day Workout

This workout helps leaders define their Vision for their business unit, product or service: a clearly articulated, comprehensible and strategic plan that sets a defined direction for their products/ services.

Outcome

Teams can use this vision to further align ideas to their strategic priorities and plans.

Business challenge 2

Redefining Employee Experiences in the New Normal

Design Thinking tools

Persona Analysis

Empathy Map

Statement Starters

Ideation

Duration

Half Day Workout

This workout helps HR teams discover factors affecting employee experiences at the workplace across various engagement touchpoints like culture, technology and physical workspaces in times of disruption

Outcome

Teams are encouraged to generate ideas and design enjoyable and compelling experiences in the new normal

Business challenge 3

Visualizing Transformed Customer Experiences for your Products and Services in the New Normal

Design Thinking tools

Voice of Customer

Journey Map

Statement Starters

Ideation

Duration

Half Day Workout

This workout helps teams create a journey of the people, places, systems, and information that customers interact with.

Outcome

Outcome Teams uncover customer challenges at various experience touchpoints, generate ideas to resolve them and gain new insights

Business challenge 4

Visualizing New Product Features/ Offerings for Specific Customer Personas

Design Thinking tools

Build user Persona

Statement Starters

Creative Matrix

Ideation

Voting

Duration

Half Day Workout

This workout helps marketing teams understand the end customers better and uncover their pains through a persona driven approach.

Outcome

Teams can target customer segments better based on key emerging consumer trends, and generate ideas to build new product features and services to engage with their end customers seamlessly.

Business challenge 5

Creating a Culture of an Inclusive & Diverse Workforce

Design Thinking tools

I & D Map

Voting

Statement Starters

Ideation

Duration

Half Day Workout

This workout helps HR and business leaders define various perspectives on what Inclusion & Diversity (I&D) means to them and their organization.

Outcome

Based on the perspectives defined, teams can prioritize I&D areas and generate ideas against each priority area.

Business challenge 6

Improving Application Services Delivery

Design Thinking tools

Rose Thorn Bud

Affinity Clustering

Statement Starters

Ideation

Duration

Half Day Workout

This workout helps teams reflect on the strengths, areas for improvement, and untapped opportunities related to application services delivery for technology teams

Outcome

Teams come to a consensus on the right problems and generate ideas to solve these problems.

Business challenge 7

Optimizing Remote Working Experiences through a Trend-Driven Approach

Design Thinking tools

Persona Analysis

Trend Canvas

Duration

Half Day Workout

This workout helps teams discover factors affecting the experiences of professionals working remotely with distributed teams.

Outcome

Teams use a persona based approach to document key pain areas and then apply a trend-driven approach to generate innovative ideas.

Business challenge 8

Predicting and Defining Service Operations

Design Thinking tools

Journey Map

Statement Starters

Ideation

Importance & Difficulty

Duration

Half Day Workout

This workout helps teams discover and understand end-user pain points by visualizing the entire user experience and emotions during their service request

Outcome

These insights can help service management teams improve their end user experience and ticket forecasting to better manage their operations.

Business challenge 9

Generating Insights: A Meaningful Way to Connect With Your Customers

Design Thinking tools

Clarify Intent

Stakeholder Mapping

Interviewing

Affinity Clustering

Duration

Half Day Workout

This workout helps teams discover key customer stakeholders involved, and identify their relationships, needs and wants in a meaningful way.

Outcome

These insights help teams identify improvement opportunities.

Business challenge 10

Streamlining and Bringing Agility in Procure to Pay Process for Strategic Endeavours

Design Thinking tools

Challenge Wall

What’s on your Radar

Creative Matrix

Voting

Duration

Half Day Workout

This workout helps finance teams develop empathy and generate insights for internal customers utilizing the procurement process

Outcome

Teams can identify solutions that bring in more agility into existing processes and optimize the entire service experience for their customers

PARTICIPATION CRITERIA

1. Only group registrations invited
2. Individual registrations would not be accepted
3. Maximum 4 members per group representing one organization can register
4. Only 1 group entry per organization is allowed representing a single business function
5. If you wish to register as a dedicated cohort of 16-18 participants for a workout please write to us at
customer_relations@q-glue.com